Measure the Value of Your Company’s Culture

How to Measure the Value of Your Organization’s Culture:

1. Employee Metrics:
Employee idea generation program
Revenue per non-Sales employee
Employee ‘Refer-a-friend’ Program
Coach, Mentor, Sponsor Program
Employee retention
Formal Career & Professional Development program
Individual KPIs tied to Team and Business Goals

2. Client Metrics:
Avg. Client Lifetime Value
Client Conversion Rate
Client Renewal/Retention Rates
Word of Mo. in Client Decision Process

3. Financial Performance:
Consecutive quarters outperform S&P
Annual revenue growth compared to industry
Intellectual capital/portfolios

4. Industry Reputation:
Organization Reputational Brand Q Score
Great Place to Work Rating
B Corp Certification
Ethisphere Most Ethical Organization
Best Place to Work Rankings
Positive PR